Returns & Refunds

Due to the sensitive nature of our products and health regulations, Centre for Infertility is unable to accept returns or provide refunds once orders have been dispatched, unless required by Australian Consumer Law. Please refer to our Terms & Conditions for full details.

If you have any concerns, please contact our team at manager@nicklolatgis.com.au or call +61 3 9544 2107 (9am–5pm AEST).

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Shipping & Pickup Information

Clinic Pickup (Free)
You can choose Pickup at Clinic at checkout and collect your order directly from our clinic. We’ll notify you when it’s ready.

Shipping
Our shipping rates are based on your cart total:

• $1–$149 → $14.95
• $150–$399 → $19.95
• $400–$799 → $24.95
• $800+ → $29.95

We currently only ship within Australia.
You can expect your order within 5–7 business days. Tracking details will be sent once your order is dispatched.